Richardson112

Shipping rates and delivery times may vary depending on your location, order size, and the type of items purchased. In-stock items typically ship within a few business days, while custom or made-to-order products may require additional production time before shipping. Once your order has shipped, you will receive a confirmation email with tracking information. If you have any questions about shipping timelines or need an expedited option, please contact our team prior to placing your order.

We want you to love your purchase. For eligible non-custom items, returns must be requested within a specified timeframe from the date of delivery and items must be unused, unwashed, and in their original condition. Please contact our team prior to sending any items back so we can provide return instructions.

Please note: All custom and made-to-order items are final sale. Due to the personalized nature of custom embroidery and specialty products, we are unable to accept returns, exchanges, or offer refunds on custom orders. If there is an issue with your order, please reach out to us and we will be happy to review and assist.